Account or access issue
Check the FAQ first. If the issue continues, send a report through the support channel with the details required for investigation.
Help, security, and contact
Check the FAQ first. If the issue continues, send a report through the support channel with the details required for investigation.
Do not exploit the issue. Record the expected behavior, what happened, and the steps to reproduce it without publishing sensitive information.
Reports are reviewed based on evidence and logs. Avoid confrontation, preserve the records, and describe what happened objectively.
Team characters and roles are displayed only after they are added to the official public roster. The portal never assigns roles based on assumptions.
